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Policies

We’re thrilled to have you join us at Pets in Paint New England! To keep things running smoothly, here’s our policy on ticket sales, refunds, and exchanges.
Sale Tags

Ticket Sales & Exchanges

All ticket sales are final—once you’ve snagged your spot, it’s yours!

  • If you need to transfer your ticket to a friend, we’re here to help!

  • To avoid scams and confusion, please reach out to us directly. We’ll make the process easy and safe for everyone.

Arts and Crafts

Refunds

​While we don’t offer refunds, life happens, and we get it! If you can’t make it, we’ll do our best to help:

  • Switch Your Date – We’ll happily try to accommodate you at another event.

  • At-Home Kit – Take the fun home with one of our custom 'Paint Your Pet' kits!

Blowing Snow

Inclement Weather Policy

To ensure the safety and enjoyment of all our guests, we have the following policies in place for weather-related cancellations:​

  • If the venue is open, the event will run as scheduled—so bundle up and bring your creative spirit!

  • If the venue is closed, we’ll either reschedule the event or offer you an at-home kit.

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